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 | | Electronic Document Management : White Papers |
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360° analysis of clicks and content Online services offer marketing decision-makers and editors direct feedback about the effectiveness of their activities: technology offers ways of precisely measuring success.
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Configurable Case Management for Decision-Centric Processes Enterprises have always tweaked or re-engineered business processes in efforts to save time and money. From what traditionally was a laborious, manual process that could take several years to complete, Business Process Management (BPM) software has emerged as one of the most important technologies in terms of helping organizations achieve operational efficiency through process automation. This white paper briefly introduces the concept of case management and how to choose a good case management solution that can provide process management, record management, as well as the ability to capture and deliver information.
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Social Search: In Search of the Human Element This white paper examines the ever-evolving world of enterprise search, and introduces a unique approach called Social Search that mines a collective set of user behaviour patterns to produce search results directly pertinent to the needs of an individual user.
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A call for ECM standards A lack of standardisation is fundamentally compromising the value of ECM investments, propagating the point solution model and constraining the essential requirement for end-to-end deployments that deliver maximum corporate value.
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Does the board know? Using Enterprise Content Management (ECM) to enable the knowledge-based workforce is the key technology trend for the next five years. But it will take strategic, board level commitment to make it work.
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ECM: Not just compliance? Enterprise Content Management (ECM) technologies will underpin the compliance strategy of every organisation, from financial services through to public sector. But organisations should beware the lure of a compliance-only route.
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