Why businesses should quit paper in the recession James Elkington, managing director, Esker, Northern Europe, explains why document automation processes can enable companies to improve customer service and increase profitability

Managing corporate finances during a recession Cost-cutting alone is no longer enough. Jari Tavi, Chief Technology Officer of Basware explains

Information governance through document management A guide to safeguarding information, reputation and corporate productivity with UK Government guidance in mind

A raw deal for libraries One of the most surprising, even shocking, features of the Google-AAP-Authors Guild Settlement is how hard it is on libraries

DPO jumps the generation gap Richard Thompson of Pitney Bowes Management Services outlines how Document Process Outsourcing (DPO) is enabling business to reap significant savings

Share and share alike How content management became a friendlier place

FREE INTERWOVEN SEMINAR: Online Marketing - 23rd October, London Interwoven, in association with WebTrends, is hosting an Online Marketing Summit in London on 23rd October to showcase the latest innovations and trends in online marketing.

Smart moves epitomise ECM’s wave of change Following ECM365’s last edition of the ‘Richmond Lectures’ thought leadership series, Editorial Director Paul Quigley continues the hard talk with the third in the series, and tackles the issues of awareness in ECM, training and development issues as well as implementation considerations and standards

ECM Best Practice: Setting the Standards Following the last edition’s introductory interview with Ben Richmond from the Content Group, ECM365’s Editorial Director Paul Quigley continues with the second of the ‘Richmond Lectures’ and tackles the issues of developing new standards in ECM with the British Standards Institute and where it meets best practice in web content management.

Group Therapy: From ECM via DM to Web Content Management...and beyond With the raft of nomenclature and options now becoming available to organisations in the wider information management and enterprise content space, ECM365 sat down with industry guru Ben Richmond, managing director of The Content Group

EXCLUSIVE INTERVIEW: Interwoven's Max Carnecchia - Gearing up for growth PART ONE: Interwoven's President Max Carnecchia entwining web with business processes

E-business for experts Ariel Ludi, CEO of e-commerce solutions provider hybris believes that making central data storage available to all marketing channels saves management costs.

Document management and the shared service centre Government, local, central and agencies, face a mammoth and increasing document management task.

Markus Karlsson, managing director of Emojo, thinks we should all chill out a little and wait and see what will happen

EXCLUSIVE INTERVIEW: Right here, right now - Immediacy CEO Nigel Jackson Immediacy has just launched its new DMS 2 enterprise-class document management system, Immediacy's CEO Nigel Jackson spoke to ECM365's Editor Paul Quigley about what's inside the box and how DMS is helping organisations to think outside it

Web 2.0 - don't be just 'content' to let it pass you by Google's recent acquisition of YouTube is clear evidence that Web 2.0 is here to stay, but what will be its impact in the business environment? Robin Daniels, senior product marketing manager EMEA at Vignette outlines the rise of Web 2.0 and how organisations can best utilise it to manage information assets and enhance their customer relationships.

David Martin, founder of Ether Solutions, would rather talk than text

EXCLUSIVE INTERVIEW: Interwoven President & CEO Max Carnecchia ECM365's Editor Paul Quigley talked with Interwoven's President & CEO Max Carnecchia about Oracle's takeover of Stellent and the ECM sector

Challenges facing the public sector With an infrastructure for 21st Century government, Cheryl McKinnon looks at the three big trends

ECM: achieving one version of the truth by Gary Fisher, CEO Europe and North America at Objective Corporation

Partnering of Hummingbird and Open Text could prove damaging to both Warning that company must invest in complementary technologies

Buyers beware Users may know what the enterprise wants but are they prepared to commit what is required to get it? ECM is a business strategy not a technology but shall we tell the users asks Paul Attridge, VP Life Sciences (Europe) for First Consulting Group

Whistle while you work The records manager of a key 'magic circle' law firm has estimated that every lawyer in the UK spends at least an hour a day looking for files

The evolution of remote conferencing During the eighties, a handful of companies started to make use of video conferencing technology, says Sylvia Jensen.

Customer Relationship Management: the future Craig Gordon, managing director of the EMEA wing of CRM firm, Talisma, gives us his predictions on the future

Document Management: the future In the second installment of the ECM futures series, Bill Rogers, founder & CEO of Ektron, looks back for future insights

Digital Asset Management: Just another island in your IT infrastructure? Got a DAM system? You're only half-way to managing your property better, thinks Pieter Casneuf

Content management is the only cure for pharma’s regulatory ills Strict regulations on drug research control mean drugs industry can show other the way, thinks Paul Attridge, the VP of life sciences at IT consultant, FCG

Oracle and 'Enterprise Content Management' Fatwire director, Tim Walters, analyses what the release of Files 10g will mean for the ECM marketplace

Portal market outlook The enterprise portal market has evolved rapidly from its beginnings in the late 1990s, seeing portals become more sophisticated and many vendors come and go. Simon Stevens, Plumtree regional director for Northern Europe, provides an overview of the market to date and presents his view of the future

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